Can I call ChaCha?
Call 1-800-2ChaCha™ and say your question. Your question will be sent to a
ChaCha Guide who will research the question and send you a text back with your
answer.
Can I reply to answers?
You can reply to an answer, just ask for more info like you would in any normal
conversation.
Is there anywhere I can view the questions I've asked?
Yes. When you visit
www.chacha.com , you can create an account and register your mobile phone.
Every time you send a question, ChaCha will recognize it and save the question
and answer to your account. In addition to saving your questions and answers,
you'll be able to view the site where the Guide found your answer. Also, you'll
be able to view the profile of the Guide who found your answer
Do I get the same Guide every time I ask a question?
No. The ChaCha system is set up so that each question is routed to a trained
Guide who is knowledgeable in that particular subject matter. The Guide will
research your question and send the answer back to you as soon as possible. The
guide will be able to see your previous questions so they will understand if you
ask a follow-up question.
How do I get help?
You can receive help on the service by texting HELP to 242242™ or by calling
1-800-820-0827.